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Terms and Conditions

All the legal requirements you need to know regarding Plastics-Direct.co.uk

Quality:

Most clear acrylic items will take on slight surface marking when handled or in transit and this is considered normal for this type of product. This type of marking is virtually invisible once an insert is in place and the focus is on the content, rather than the surface. Returns cannot be accepted for light marking but if in any doubt please return a sample for verification. If the best possible finish is required, please order items individually bagged (at an extra charge).

Claims:

Any discrepancy in quantity or quality must be notified within 7 days of receipt, otherwise we cannot accept any responsibility.

Retention of Title:

All goods supplied by us remain ours until any outstanding amount is paid in full.

Products:

We reserve the right to alter any details or design of products illustrated without notice. All dimensions shown throughout this Web Site are approximate. Product colours are as accurate as modern reproduction methods will allow and no liability can be accepted for any variation. Customers should note that colours can vary markedly when viewed on different screen and monitor types and settings.

Samples:

A sample pack is available for purchase via the website if you want a small bundle of one-off items to assess the size, feel and quality of our goods.

Carriage and Delivery:

Unprinted stock is normally shipped within 2 working days, subject to availability. Every effort will be made to deliver on time, but we cannot be held responsible for delays in shipment or late delivery. Carriage is normally free to UK mainland addresses, with the exception of Highlands of Scotland -see (Q) DO YOU ONLY DELIVER TO THE UK? in our FAQ's section for postcodes which carry a higher carriage charge, and other areas outside the UK mainland are charged extra, at the lowest rates available at the time. However, if you are ordering a small quantity, which can be posted out with Royal Mail ( usually under 2kgs ), no extra carriage will be applied to Highlands of Scotland. Please call before you order and we can clarify if an extra charge would be applied.

Please note that all telephone orders, or orders received by post, will be charged carriage at a rate of a £5 plus VAT per carton.

Cancellation Charges:

A charge will be made on all cancelled orders to cover credit card fees, administration costs and any materials used up to the point of cancellation.

Prices and VAT:

All our prices are for quantities indicated and exclude UK VAT. UK VAT will not be charged for exports to VAT registered organisations with the EEC, providing correct Country and Registration number details are entered at the checkout when ordering. For larger quantities please do not hesitate to contact our Sales Department for a quotation. For print services, extra colours and print position options please contact us.

Returns and Refunds:

We want you to be happy with your purchase. Please check the goods on delivery and ensure that they are supplied correctly. If any of the goods prove to be unsuitable please return them within 7 days in the original packaging and in an unused condition for a full refund, less any postage costs. If a refund is due this will normally be made by the same method as the original payment. Please contact our Sales Department for full details or if in any doubt.

Corporate Logos:

The products featured on the Web Site have not necessarily been supplied or endorsed by the companies where any names and logos have been used. The printing of such is a guide to position and printing effect only. We apologise for any inconvenience caused.

Ad-Options Ltd t/as Plastics-Direct.co.uk, 31 Momentum Place, Nook Lane, Bamber Bridge, PR5 6EF. Company No 3247174. Tel 0044 1772 429110. Fax. 0044 1772 482184. Email orders@plastics-direct.com

Envrionmental Policy

Ad-Options Limited are environmentally responsible business gift and promotional incentive distributors. Our work is principally office based as agents for numerous manufacturers, wholesalers and printers. Our activities are primarily design and marketing with no manufacturing environmental issues. Our office premises are cavity wall insulated, with solar hot water panels, solar electricity generation and low power lighting.

In practice, we encourage and train all management and staff to:

  • Strive to continually improve environmental performance by recycling waste paper, plastic bottles and toner cartridges so to reduce the tonnage sent to landfill.
  • Prevent pollution of land and water by ensuring that our hazardous (electrical equipment) waste is treated and disposed of by a competent authority.
  • Reduce emissions to air by coordinating vehicle journals, car-sharing and conducting regular, periodic vehicle efficiency checks.
  • Comply with all environmental legislation affecting our business and aim to meet and exceed any environmental benchmarks as may be demanded by customers or produced by the Environment Agency.
  • Raise staff awareness of their individual and collective environmental responsibilities; with our Managing Director being assigned the role of 'Environmental Coordinator'. He will be responsible for environmental matters within the business and to facilitate the transfer of best practice to other employees.
  • Seek to publicise our environmental performance by providing information to employees, stakeholders and the general public. This information shall be provided in the Company's literature and websites, and be relevant to the target audience.

Review and update this policy on at least an annual basis, or as appropriate to reflect the business's changing requirements.

Equal Opportunities Policy

It is this organisations policy to treat job applicants and employees in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin, or disability. Further, the organisation will monitor the composition of the workforce and introduce positive action if it appears that the policy is not fully effective.

Last document review 9th June 2017 – Stephen Ward M.D.

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Plastics-Direct.co.uk

One of the internet's largest ranges of keyrings and promotional promotional products - direct to you at wholesale prices.
Buy Direct & Save £££ on Fridge Magnets, Coasters, Mouse Mats, Pens and more.

View our range of photo gifts and more that you can personalise yourself.
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01772 429110

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